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Buzdeo FAQ
General Questions
What is Buzdeo?
What is the difference between Buzdeo and other video sharing sites?
Can I try it out for free?
Do I need any additional Software to use Buzdeo?
What kind of Web browser do I need to use Buzdeo?
How do I know my videos are safe and secure?
Do I need broadband to use Buzdeo?
What is Flash Format?
What packages are available and what do they cost?
How do I know if my browser will work with Buzdeo?
Joining and Logging in
I signed up but did not receive my email with my authentication code.
How can I be sure that you will not use my email address for Spamming?
I have forgotten my password?
My logon details do not work
Uploading Videos
How do I transfer videos from my camcorder or phone to my computer?
How do I add videos from my computer to Buzdeo?
My video format is not included in the list of files when I click on the locate file button?
Is there a limit to the size of videos that I can upload?
It's taking a long time to make my video ready for streaming?
What happens to the original files that I uploaded?
My video files seem to take a long time to upload is there something wrong?
Managing my videos
What is the difference between private and public?
What does the status pause and play mean?
How do I add a caption, and a description to my video?
How do I see comments that have been made by people who have watched my video?
Can I see who has viewed my video and when?
What happens to my videos if I delete them?
Sharing My Videos with others
What does the email video link do?
What are sharing groups and how do I use them?
How do I add a link to my video from my web site?
How do I embed my video into my Social networking site or Blog?
Account and Subscriptions
My free trial period is about to expire, what will happen to my uploaded videos?
How do I upgrade take out a subscription with Buzdeo?
I'm worried about giving my card details over the web, are there any other means to pay?
What does Auto Billing mean, can I turn this off?
What happens if I go over my plan view or storage limit, can I add more onto my plan?
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